Overview
My refund and returns policy lasts 30 days. If 30 days have passed since your purchase, I can’t offer you a full refund or exchange.
To be eligible for a return, your physical book must be unused and in the same condition that you received it (unless myself or the post office screwed up). For eBooks just let me know you need a refund within 30 days, and I’ll get you your moneyback, no questions asked (unless of course you’d like to provide feedback of why you didn’t enjoy the book).
To complete your return, I require a receipt or proof of purchase.
Refunds
Once your return is received and inspected, I will send you an email to notify you that I have received your returned item. I will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact me using the contact form.
Exchanges
Sure, if you qualify for a refund, you qualify for an exchange. Just let me know what you want instead.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping returns
To return your product, use the contact form to get the return address. Don’t mark return to sender. I use drop shipping for my books.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you may vary. I used print-on-demand technology for physical books, so there is sometimes a bit of lag from when I order to when it ships.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. I don’t guarantee that I will receive your returned item.
Need help?
Contact me using the contact form for questions related to refunds and returns.